Please read these terms and conditions carefully before placing an order with our online retail store. By placing an order, you agree to be bound by the following terms and conditions:
1. Definitions
1.1 “We,” “us,” “our” refers to RB Wholesale ltd, the online retailer.
1.2 “You,” “your” refers to the customer or user of our online store.
1.3 “Product” refers to any item available for sale on our website.
1.4 “Order” refers to a purchase request placed by you for a product.
2. Contract Formation
2.1 By placing an order on our website, you make an offer to purchase the selected product(s) under these terms and conditions.
2.2 We reserve the right to accept or reject any order in our sole discretion. If we accept your order, we will send you an order confirmation via email.
2.3 The contract between you and us will be formed when we send the order confirmation email.
3. Product Information
3.1 We strive to provide accurate and up-to-date product information on our website. However, we do not warrant or guarantee the accuracy, completeness, or reliability of such information.
3.2 The images of the products on our website are for illustrative purposes only. The actual product may vary slightly in appearance.
4. Pricing and Payment
4.1 All prices listed on our website are in GBP (British Pound Sterling).
4.2 We reserve the right to change the prices of our products at any time without prior notice. However, the price applicable to your order will be the price listed at the time of purchase.
4.3 Payment for the products must be made at the time of placing the order. We accept payment through the available methods stated on our website.
4.4 In the event of a pricing error on our website, we reserve the right to cancel any orders placed for the incorrectly priced product(s) and provide a refund.
5. Shipping and Delivery
5.1 We will make reasonable efforts to ship the products to you within the estimated delivery times stated on our website. However, we do not guarantee specific delivery dates or times.
5.2 The risk of loss or damage to the products passes to you upon delivery.
5.3 We reserve the right to charge additional shipping fees for certain products or shipping destinations.
6. Returns and Refunds
6.1 If you wish to return a product, please review our separate Returns Policy available on our website for detailed instructions and eligibility criteria.
6.2 We will process eligible refund requests within a reasonable time frame, subject to the conditions outlined in our Returns Policy.
6.3 Refunds will be issued using the same payment method used for the original purchase.
7. Limitation of Liability
7.1 To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the products or your use of our website.
7.2 Our liability for any claim or loss, whether in contract, tort, or otherwise, shall be limited to the amount paid by you for the specific product(s) giving rise to the claim.
8. Intellectual Property
8.1 All intellectual property rights, including but not limited to copyrights, trademarks, and logos, displayed on our website or the products remain the property of their respective owners.
8.2 You may not use, reproduce, distribute, or modify any intellectual property.
